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We
understand that making purchases online involves a great deal of trust on your
part. We take this trust very seriously, and make it our highest priority to
ensure the security and confidentiality of the personal information you provide
to us. Please read the following policy to learn about our privacy practices. By
visiting our U.S. website, www.planetzee.com, you are accepting the practices
described herein.
What information we collect from you
In
General. We receive and store any information you enter on our Web site or
give us in any other way. This includes information that can identify you
("personal information"), including your first and last name, telephone number,
postal and e-mail addresses. We also may request information about your traveler
preferences, including meal requests, seat selection, frequent flyer/hotel/car
rental program information, and ticketing options. You can choose not to provide
information to us, but in general some information about you is required in
order for you to register as a member; purchase products or services; complete a
traveler profile; participate in a survey, contest, or sweepstakes; ask us a
question; or initiate other transactions on our site.
Passenger Information. When you request travel assistance for someone
else through PlanetZee.com, we will request personal information and travel
preferences about that individual. You should obtain the consent of other
individuals prior to providing PlanetZee.com with their personal information and
travel preferences, as any access to view or change their information will be
available only through your account.
Information from Other Sources. We also may periodically obtain information
about you from our business partners and other independent third-party sources
and add it to our account information. Examples of information we may receive
include: updated delivery and address information, which we use to correct our
records and to facilitate proper delivery of travel information; and demographic
information, which we use to better understand your potential purchasing
preferences.
Automatic Information. We automatically collect some information about
your computer when you visit PlanetZee.com. For example, we will collect your IP
address, Web browser software (such as Netscape Navigator or Internet Explorer),
and referring Web site. We also may collect information about your online
activity, such as trips viewed and purchases made. One of our goals in
collecting this automatic information is to help customize your user experience.
Cookies and Other Web Technologies. When you visit PlanetZee.com, we may
assign your computer a "cookie" (a small, unique identifier text file). You can
always choose not to receive a cookie file by enabling your Web browser to
refuse cookies or to prompt you before accepting a cookie. Please note that if
you refuse to accept cookies from PlanetZee.com, you may not be able to access
many of the travel tools offered by PlanetZee.com.
Information Collected by Third-Party Advertising Companies. Third-party
advertisers, such as those we use to serve ads on our behalf across the
Internet, may use cookies and other technologies (such as Web beacons or
single-pixel GIFS) for several purposes, including: to measure the effectiveness
of their ads; to analyze, modify, and personalize advertising content on
PlanetZee.com and other sites; and to provide ads about goods and services we
hope will be of interest to you. We do not have access to or control over
cookies or other features they may use, and the information practices of these
advertisers are not covered by this Privacy Policy. You can find out more about
third-party advertisers and explore the option of not having this information
collected by clicking here.
How we use your information
PlanetZee.com uses information about you for the following general purposes: to
provide you with the products and services you request; to provide you with
travel confirmation and updates; to provide travel notifications; to communicate
with you in general; to respond to your questions and comments; to measure
interest in and improve our products, services, and Web site; to notify you
about special offers and products or services that may be of interest to you; to
otherwise customize your experience with PlanetZee.com; to reward you as part of
any reward and recognition program you choose to join; to solicit information
from you, including through surveys; to resolve disputes, collect fees, or
troubleshoot problems; to prevent potentially prohibited or illegal activities;
to enforce our Terms of Use; and as otherwise described to you at the point of
collection.
Please review "Your choices with respect to the collection and use of your
information" below.
With whom we share your information
PlanetZee.com may share your information with the following entities:
Suppliers, such as hotel, airline, cruise, or car rental companies, or
activity providers, who fulfill your travel reservations. Throughout
PlanetZee.com, all services provided by a third-party supplier are described as
such. We do not share your email address with these suppliers unless they need
it to fulfill the travel reservation you have made on PlanetZee.com, and we
restrict their use of this information to that purpose. We do not place
limitations on our suppliers' use or disclosure of your other personal
information. Therefore, we encourage you to review the privacy policies of any
travel supplier whose products you purchase through PlanetZee.com. Please note
that these suppliers also may contact you as necessary to obtain additional
information about you or to facilitate your travel reservation.
Third-party vendors who provide services or functions on our behalf,
including credit card processing, business analytics, customer service,
marketing, distribution of surveys or sweepstakes programs, and fraud
prevention. These companies have access to personal information needed to
perform their functions but are not permitted to share or use the information
for any other purpose.
Business partners with whom we may jointly offer products or services.
You can tell when a third party is involved in a product or service you have
requested because their name will appear with ours. If you choose to access
these optional services, we may share information about you, including your
personal information, with those partners. Please note that we do not control
the privacy practices of these third-party business partners and recommend you
evaluate their practices before deciding to provide your personal information.
We
also may share your information:
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In
response to subpoenas, court orders, or other legal process; to establish or
exercise our legal rights; to defend against legal claims; or as otherwise
required by law. In such cases we reserve the right to raise or waive any
legal objection or right available to us.
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When we believe it is appropriate to investigate, prevent, or take action
regarding illegal or suspected illegal activities; to protect and defend the
rights, property, or safety of PlanetZee.com, our customers, or others; and in
connection with our Terms of Service and other agreements.
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In
connection with a corporate transaction, such as a divestiture, merger,
consolidation, or asset sale, or in the unlikely event of bankruptcy.
Other than as set out above, you will be notified when personal information
about you will be shared with third parties, and you will have an opportunity to
choose not to have us share such information.
We
also may share aggregate or anonymous information with third parties, including
advertisers and investors. For example, we may tell our advertisers the number
of visitors a Web site receives or what are the most popular vacation
destinations. This information does not contain any personal information and is
used to develop content and services we hope you will find of interest.
Your choices with respect to collection and use of your information.
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As
discussed above, you can choose not to provide us with any information,
although it may be needed to make travel purchases or to take advantage of
certain features offered on PlanetZee.com.
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By
subscribing to PlanetZee.com, you will receive e-mail messages from
PlanetZee.com about special offers. You will also will be given the
opportunity to unsubscribe from commercial messages in any such e-mail we
send. Please note that we reserve the right to send you other communications,
including service announcements, administrative messages, and surveys relating
either to your PlanetZee.com account or to your transactions on PlanetZee.com,
without offering you the opportunity to opt out of receiving them.
The Help portion of the toolbar on most browsers will tell you how to prevent
your browser from accepting new cookies, how to have the browser notify you when
you receive a new cookie, or how to disable cookies altogether. Please note that
if you refuse to accept cookies from PlanetZee.com, you will not be able to
access portions of our site.
How we protect your information.
We
want you to feel confident about using PlanetZee.com to plan your travel, so we
are committed to protecting the information we collect. While no Web site can
guarantee security, we have implemented appropriate administrative, technical,
and physical security procedures to help protect the personal information you
provide to us. For example, only authorized employees are permitted to access
personal information, and they only may do so for permitted business functions.
In addition, we use encryption when transmitting your sensitive personal
information between your system and ours, and we employ firewalls and intrusion
detection systems to help prevent unauthorized persons from gaining access to
your information.
Children's privacy
PlanetZee.com does not sell travel services for purchase by children. Should a
child whom we know to be under 13 send personal information to us, we will use
that information only to respond directly to that child to inform him or her
that we must have parental consent before receiving his or her personal
information.
External Links
If
any part of the PlanetZee.com Web site links you to other Web sites, those Web
sites do not operate under this Privacy Policy. We recommend you examine the
privacy statements posted on those other Web sites to understand their
procedures for collecting, using, and disclosing personal information.
Changes to this Privacy Policy
PlanetZee.com may update this Privacy Policy in the future. We will notify you
about material changes to this Privacy Policy by sending a notice to the e-mail
address you provided to us or by
placing a prominent notice on our Web site.
How you can contact us
If
you have questions about either Privacy Policy (or your travel planning or
purchases), please e-mail us using our Feedback Form.
January 1, 2009
©2008 PlanetZee
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